Welcome to Homelora, where transitional furniture meets timeless design. These Terms and Conditions outline the rules and regulations for using our website and purchasing our carefully crafted home furnishings. By accessing luxuryhomefurnish.com and placing an order, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including product designs, descriptions, images, and our brand name “Homelora” are our exclusive property or licensed to us. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm our reputation or intellectual property.

2. Product Information

2.1 Product Descriptions

We take great care in describing our transitional furniture pieces, from bookcases to beds, bath accessories to bar stools. However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

The following cannot be returned unless defective:

  • Custom or made-to-order pieces (including select beds & headboards)
  • Fragile items marked “Final Sale” (certain chandeliers and glass bowls)
  • Personalized botanical decor
  • Opened candles
  • Used bath accessories

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. We process orders within 1-2 business days and will notify you if any items are unavailable.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information provided is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though we’ll honor the price at the time your order was placed.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days)

Note: Some remote areas in Asia and other regions may not be serviceable.

4.2 Delivery Responsibilities

Once items leave our warehouse, risk of loss passes to you. Please inspect deliveries immediately and report any damage within 48 hours.

User Responsibility: Provide accurate shipping information. Additional fees may apply for address corrections or reshipments.

5. Returns and Refunds

5.1 Return Policy

Most items can be returned within 15 days of delivery in original condition with tags attached. To initiate a return:

  1. Email [email protected] within 15 days
  2. Pack items securely in original packaging
  3. Ship to: Homelora Returns, 4785 Patton Lane, Raleigh, NC 27603 USA

5.2 Refund Processing

Refunds are issued to the original payment method within:

  • 3-5 business days for credit cards
  • 1-3 business days for PayPal
Original shipping fees are non-refundable unless the return results from our error.

5.3 Large Item Returns

For beds, bookcases, and other large furniture:

  • You may be responsible for return shipping costs
  • Original packaging must be intact
  • Customer handles assembly/disassembly

6. Limitations of Liability

Homelora shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (natural disasters, strikes, etc.)
  • Improper use or assembly of products

Our total liability for any claim related to these terms or your purchase shall not exceed the purchase price of the item in question.

7. General Provisions

7.1 Governing Law

These terms shall be governed by the laws of North Carolina, USA.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of the revised terms.

7.3 Contact Information

For questions about these terms or our transitional furniture pieces, contact us at:

Homelora Customer Service
[email protected]
4785 Patton Lane, Raleigh, NC 27603 USA

Thank you for choosing Homelora. We appreciate the opportunity to help you create a home that reflects your personal style through our thoughtfully designed furnishings.